Research by Consumer Focus' predecessor, the NCC showed that people often have a complex relationship with public services – caring about them, wanting them to work well for everyone but at the same…Continue
Started by Liz Coll Mar 10, 2010.
In our report on Directgov, Consumer Focus suggested that the government could cut down on the services and transactions that it is trying to deliver online, and to focus on doing less to a much…Continue
Started by Liz Coll. Last reply by James Munro Mar 10, 2010.
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