In our report on Directgov, Consumer Focus suggested that the government could cut down on the services and transactions that it is trying to deliver online, and to focus on doing less to a much higher quality. The idea being that priorities should be set by citizens' needs and requirements as opposed to what was possible for the provider to deliver. Others have argued for even greater freeing up of data, roles and access to allow for services to be developed by a range of people, groups and organisations.
Which got me thinking, are there things that only central government can and should be doing?
For example, is their role as a secure data store that others can access? Or, should they be there to support the development of those applications that will not have a commercial value? Should they be setting and enforcing standards of usability and design? Will they always have a role in verifying and validating important public information (such as information on public health, or on legal rights etc?)
So, what do you think – what are the things, if any, that central government should be focusing on delivering in terms of digital public services?