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Liz Coll
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- United Kingdom
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Good questions! And note that there are two quite different questions here: are there things that only central govt can do? And are there things that only central govt should do?
I'd take the liberty of adding a third: are there things that central…
Despite the somewhat contentious issues with the word consumer in relation to public services, what I would say is that it does offer a really helpful framework for analysing service provision, through long standing consumer principles such as: info…
When thinking about digital public services, it’s easy to get bogged down in jargon like g-cloud, data mash-ups, web 2.0 (or is it 3.0 now), and the tantalising promise of having a ‘government on the web not of the web’. But this article I saw recen…
Liz Coll's Blog
Digital public services: join us for a workshop
When thinking about digital public services, it’s easy to get bogged down in jargon like g-cloud, data mash-ups, web 2.0 (or is it 3.0 now), and the tantalising promise of having a ‘government on the web not of the web’. But this article I saw recently by a man venting his frustration at registering his tax return online, reminded me why as the national organisation for consumers,… Continue
Posted on January 30, 2010 at 1:28pm —
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