A community around using social tech for social impact

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A Manifesto for Online Communities - and digital inclusion (1999)

While looking at an old site I set up back in the 1990s I came across A manifesto for online communities, written by a group of us back in 1999, and published by the BBC as part of its Webwise campaign. It's a sort of early unofficial digital inclusion plan.

In the week of the

… Continue

Added by David Wilcox on March 9, 2010 at 10:00pm — No Comments

social by social, public by social...

Public mission and social media. How does the digitalisation of the media landscape affect the public mission of the media (information, education, entertainment) ? How to public institutions extend their services using new media? Is it easier to be a citizen in the digital age? Or is it all just a big fad?

Come to discuss these questions at a free event on 25 March 2010 in Central London. We have invited a wide range of speakers: the usual suspects (the BBC and academics) as well as me… Continue

Added by Anna Piela on March 9, 2010 at 1:40pm — No Comments

Apps for Good: smartphones solving social problems

I've just posted this over on socialreporter, and thought it might be of interest because it updates the work Iris Lapinski reported earlier. Congratulations to Iris and all at CDI for securing funding from Dell and putting together such an innovative project.

Young people looking for jobs and new skills ... community problems needing inno… Continue

Added by David Wilcox on March 7, 2010 at 6:56pm — No Comments

A digital engagement framework adapted for local government

I've been doing a bit of research into citizen engagement models for my MSc research and started to think about how these models relate to digital engagement. I looked at various models and frameworks and combined them to help me conceptualise digital engagement.

Firstly I evaluated the participation model provided by David Wilcox in his 1994 participation framework, which was based o… Continue

Added by Michele Ide-Smith on February 9, 2010 at 7:00am — 2 Comments

Some information about the Knowledge Hub.

This hasn't been widely advertised yet, but I put some information about the Knowledge Hub on a page which will eventually be the actual link to the beast itself - http://www.local.gov.uk/knowledgehub I should add that the live product may not be called the 'Knowledge Hub', in which case the URL will change accordingly. However, for the time being I'll use this page (noted above) as a place holder to put out any general information about the pr… Continue

Added by Stephen Dale on February 4, 2010 at 4:34pm — No Comments

Digital public services: join us for a workshop

When thinking about digital public services, it’s easy to get bogged down in jargon like g-cloud, data mash-ups, web 2.0 (or is it 3.0 now), and the tantalising promise of having a ‘government on the web not of the web’. But this article I saw recently by a man venting his frustration at registering his tax return online, reminded me why as the national organisation for consumers,… Continue

Added by Liz Coll on January 30, 2010 at 1:28pm — No Comments

The tough issues in user involvement

The GovCamp event on Saturday was a terrific opportunity to ask the assembled tech and policy experts, innovators and creative disruptors, how they thought we might get more user involvement in the development of digital public services to improve quality, and/or save money. It's a project we are working on for Consumer Focus, as… Continue

Added by David Wilcox on January 25, 2010 at 2:52pm — 2 Comments

The Social Civic Nudge

It seems like such a simple idea – people are talking to each other online and they are even talking to each other about civic issues – surely we can use the social web to increase levels of democratic participation? Anyone who is interested in using the social web to effect levels of citizen engagement is following this train of thought – and there are already many really interesting trials and pilots in place. Online is not the only potential solution to the problem of how to engage people in… Continue

Added by Kirsty Russell on January 25, 2010 at 12:00pm — 3 Comments

Developing better digital public services through user involvement

Following a critical review of Directgov - the Government's central online portal - the official consumer champion Consumer Focus promised a campaign to ensure that users of digital public services get a better experience in future. What's needed to achieve this, Consumer Focus believes, is a stronger user perspective on digital service delivery from the very start. Consumer Focu… Continue

Added by David Wilcox on January 14, 2010 at 11:48am — 1 Comment

How to Join This Network: Ensuring new members are also community members

This might be the first private online network you've joined - or maybe you can't even count the number of groups and networks you belong to online. Either way, we want this network to be a safe place for ideas, an easy way for people interested in the issues discussed to find each other, and a secure place for members to find and network with each other. As all online spaces are, we are susceptible to spammers and trolls (not the under-the-bridge type, but the ones who may want you to find chea… Continue

Added by Amy Sample Ward on January 10, 2010 at 6:00pm — No Comments

Quite sociable

Before Christmas, we announced to the Knowledge Hub advisory group that we'd be using the Social by Social network as our online home for shaping and developing Knowledge Hub. This might seem a slightly perverse decision considering that the IDeA already administers a… Continue

Added by Ingrid Koehler on January 5, 2010 at 1:39pm — 4 Comments

Mapping the Future: Knowledge Hub Advisory Group

The second meeting of the Knowledge Hub Advisory Group took place on, 7th December. ( For some background to the Knowledge Hub see previous posting). It was regretable that we didn’t get more attendees from local authorities, but those who did manage to attend were involved in some excellent workshop sessions aimed at teasing out their vision for how the Knowledge Hub would deliver efficiency and performance im… Continue

Added by Stephen Dale on December 9, 2009 at 9:06pm — No Comments

A Twestival on Education

Some of you may have heard of Twestival, a gathering of social media people to collect funds for charity. It is an initiative from the worldwide Twitter community with a commitment of Social Media for Social Change (SM4SC). These events explore the exciting possibilities for change and raise money for charity. Global Twestival was organized for the first time on February 12, and collected 250K US$ to drill wells in Africa & Asia and provide many villages with fresh, clean DRINKING WATER for… Continue

Added by Christian DE NEEF on December 8, 2009 at 10:49pm — No Comments

Imagining a connected future: Knowledge Hub Advisory Group

Feeling crafty I love crafts. I don't do much by way of crafts anymore at home, but I love a good workshop based on the use of brown paper and stickers and coloured bits of paper. The Blue Peter method of facilitation. Ocasionally you get people (often senior) balking at rolling up their sleeves and gluing pictures on paper. So, it's often best to show one you made earlier, just to set some parameters on it and show that it will be useful. Yesterday at the 2nd meeting of the… Continue

Added by Ingrid Koehler on December 8, 2009 at 4:30pm — No Comments

We are recruiting an education manager: exiting job with young people and mobile apps

I hope this is ok to post this here, since it is very much in the area of work of the network... Join one of the most successful social enterprises in digital inclusion to create and set-up a new exciting training programme to enable young people in low-income communities to use, design and develop mobile and web-based applications for social change and community action. Founded in 1995 by Rodrigo Baggio, the Centre for Digital Inclusion (CDI) is the pioneer of digital inclusion in the… Continue

Added by Iris Lapinski on December 8, 2009 at 1:25pm — 2 Comments

A New Way To Engage Volunteers In Local Development in India

I'm running a volunteering agency called 'AMAIDI Volunteering in India', located near Pondicherry, South-India. Every year about 70 volunteers from all over the globe come and work in Indian organizations, mostly charitable Non Governmental Organizations (NGOs). Next to their physical and/or intellectual contribution, many volunteers plan to contribute in cash towards the aims of 'their' organization. They figure out - some of them real fast - what is needed the most, have a chat (or two) with t… Continue

Added by Amaidi on December 7, 2009 at 3:31am — No Comments

Social media for public services: how about an Open Innovation Exchange?

I posted this first at Socialreporter.com. If you think it's a good idea (or not), please add a comment.

The Crowdsourced Council event earlier this week was for me interesting at three levels. First for the idea expressed in the name - that councils should use a vari… Continue

Added by David Wilcox on November 25, 2009 at 11:33am — 3 Comments

Building Bridges

After a few weeks of relative silence, I thought I'd blog a short update on what's been happening in the background on Community Voices. Over the last few weeks I've been pouring through research papers, amongst other things, including our own Community Voices research paper , as well as Hidden Talents II from the Local Gove… Continue

Added by Aidan Kelly on November 20, 2009 at 5:06pm — 6 Comments

Community Voices research pubished

Dear All, The research that will underpin our approach to the Community Voices project has been published. You can download a copy from the Media Trust website. Firstly, we should say big thank you to all who contributed to the research, but more importantly we'd like to use this opportunity as a starting point for further discussion and engagement. We'd very much like to hear your thoughts and feedback on… Continue

Added by Aidan Kelly on November 9, 2009 at 11:43am — 2 Comments

Digital engagement governance – a dichotomy between hyperlocal or partnership managed

I’ve just started working on a project where we’ll be exploring digital engagement methods, using social media alongside offline forms of engagement such as neighbourhood panels. The aim of the project is to improve community cohesion in a semi-rural community. The project is being developed as a partnership between the County Council, District Council, community centres, a rural development agency, housing associations, the Police and the Fire & Rescue Service. The partners are all relativ… Continue

Added by Michele Ide-Smith on November 1, 2009 at 2:23pm — 14 Comments

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