Liz Coll's Blog (1)

When thinking about digital public services, it’s easy to get bogged down in jargon like g-cloud, data mash-ups, web 2.0 (or is it 3.0 now), and the tantalising promise of having a ‘government on the web not of the web’. But this article I saw recently by a man venting his frustration at registering his tax return online, reminded me why as the national organisation for consumers,… Continue